[Neurons] 2019 Neurons #55 THE RICHNESS OF COMMUNICATION

[Michael Hall]

From: L. Michael Hall 

2019 Neurons #55

December 17, 2019

How to be a 

Professional Communicator #10 

 

 

THE RICHNESS OF COMMUNICATION 

 

 

Communication is about ideas, but not only about ideas.  True enough, we
primarily communicate in order to transmit our ideas.  To do that we speak
about information, data, and facts that back up our ideas, proposals,
imaginations, and hopes.  And yet in all of this we are also communicating
other things beyond our ideas such as our state and our attitude.  And
because we do, people pick up on our attitude and sometimes...  Sometimes
that's the primary thing which our listeners pick up on.

                                                                      

In communicating, attitude is inevitably communicated.  It is communicated
by the tone that is set by the words, the word use, we use, by the language,
the metaphors, the length of sentences, the colloquialisms, etc.  In verbal
communicate we communicate attitude by our tone of voice, tempo of speech,
inflections, etc.  All of this speaks about state- the state that we are in,
the emotional state that we are operating from and even our physiological
state.

 

There's a reason that we communicate our attitude and state.  We communicate
from state to state.  That's one of the basic premises in Meta-Coaching.
When you communicate, you are in a state and that state is going to be
communicated along with your words.  In fact, you cannot not communicate
your state.  When you communicate, you are also sending your words and ideas
to a person who is in a state.  But what state?  It makes a difference.  If
the person you are communicating with is not in the right state for
receiving your message- your message will not get through.  Or it may be
distorted and colored by the receiver's state and this can be so to such an
extent that the person will pick up on, and conclude, a message the very
opposite of what you are trying to communicate.

Say the words, "I love you" with a stressed voice and strained vocal chords
so that it sounds angry and even aggressive and the message received will
probably not be that of a loving one.

Say "I love you" with hesitation, halt and pause, and do so from a state of
doubt and skepticism and again, the love message will probably not be
communicated.

 

>From state to state reveals that communication is truly co-created.  It is a
synthesis that arises from the speaker's message (words and non-verbals) as
it is processed and filtered through the listener's mental frames.  Hence,
the NLP communication guideline: "The meaning of your communication is the
response you get."  Communication is not merely the exchange of information.
It is a communion of minds and hearts- it is a co-union (comm-union).

"The meaning of your communication is the response you get" also reveals the
somewhat shocking conclusion- You never know what you have communicated
until you notice the response and explore what is entailed in that response.
The reason you never know what you communicated is because you do not know
what the person heard.  And people hear what they hear according to their
interpretative filters (frames).

 

Here then is another thing professional communicators do - a professional
communicator takes the hearing filters of one's listener into account.
Perceptually we do not all see and hear things neutrally.  We hear according
to who we are, what we value, the experiences that formulate our history,
and the attitudes we have developed about things.  We hear things through
our meta-programs.

 

The Meta-Programs Model in NLP details 60 different thinking patterns which
describe how we "think" (reason, perceive, see, hear, etc.).  Each
meta-program reveals yet another way that we can interpret the facts, data,
and information that we're exchanging.  Each meta-program therefore offers
yet another distinction in a person's hearing filters.  They reveal what the
state we're in, the attitude we are operating from, and how we are coloring
what we hear.

 

In communication, more is transmitted than just words and ideas- emotions,
states, attitudes, and meta-programs are also being communicating.  And
because of that communication can be sabotaged whenever a speaker is in the
wrong state and attitude.  As a professional communicator, it's important to
be on the alert to the many conditioning and contributing factors than
ideas.  It's good to be suspicious about the richness of communication and
what else if being transmitted other than ideas. 

 

 

 

 

L. Michael Hall, Ph.D.

Executive Director, Neuro-Semantics

P.O. Box 8

Clifton CO. 81520 USA

www.neurosemantics.com   look for the special offer

 

Author of the stunning new history of NLP--- NLP Secrets.  

Investigative Journalism which has exposed what has been kept secrets for
decades. 

http://www.neurosemantics.com/wp-content/uploads/2019/02/NLP-Secrets-2_sml2.
png

 

 

 

 

 

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