[Neurons] 2015 "Neurons" Meta Reflections #17

Mon Apr 13 08:01:40 EDT 2015

From: L. Michael Hall

Meta Reflections #17

April 13, 2015

UNLEASHING GROUP POTENTIALS

We know that you as an individual have lots of potentials which are not
identified, developed, and unleashed.  The same is true of groups.  It is
true of most organizational boards, it is true of most departments, it is
true of most associations, it is even true of families.  In fact groups of
people not only have all of the untapped potentials within each of the
individuals that make up the group, they also have the systemic or gestalt
potentials that could potentially come together to create more intelligence,
more productivity, more learning, higher level performance and spirit than
merely the sum of the parts.

Leading thinkers in organizational development, management, leadership,
coaching, and business have noted for years that most groups inside of
organizations are not only not producing their highest and best-they are
dysfunctional.  They are operating at a level lower than the combination of
the parts.  They are actually limiting and diminishing the possibilities of
the people within the organization.  It is the rare and unique organization
that is able to identify, develop, and release the potentials of their
people and even more rare for an organization to be truly a self-actualizing
organization in that they identify, develop, and release the potentials of
their groups and teams.

For years, I have been researching and modeling the companies and
organizations that have learned the secrets of unleashing group potentials.
That resulted in the book Group & Team Coaching (2013) and then the
trainings in Group and Team Coaching.  At first I trained the content
material in trainings in Hong Kong, Philippines, Italy, Mexico, Brazil, etc.
Now we are providing Certification Trainings in Group & Team Coaching for
the GTMC credentials- Licensed and Certified Group & Team Meta-Coach.  

Why the Focus on Group & Team Coaching?

Why?  Margaret Mead expressed it best when she described the power and
potential of groups:

"Never doubt that a small group of thoughtful committed citizens could
change the world.  Indeed, it's the only thing that ever has."

Further, every business is, by definition, a group.  Therefore the success
of every business is dependent upon the effectiveness of how people "group."
Do they know how to form and operate as an effective work group?  Do they
know how to communicate openly, clearly, and efficiently?  Do they know how
to develop the right attitude as a team member?  Do they know how to work
through problems together?  Or are they plagued with the common dysfunctions
of groups: competing with each other rather than collaborating, keeping
secrets, playing politics, undermining with gossip and negativity, etc.?
Most groups are simply not effective.  Time is wasted in the groups going
over petty and superficial issues.   Time is wasted on meetings that are
irrelevant or boring.  Those leading the meetings don't seem to know how to
effectively lead them, inspire people, coordinate activities, and bring out
the best in every contributing member.  That's the bad news.

The good news is that groups can become highly effective teams.  It is not
an easy or quick solution, but the solution is available for anyone who
wants to learn the core competencies that are required. If people can work
together effectively and efficiently, the business succeeds in productivity
and profit.  If not, the business may not even survive.  The benefits that
result from having effective groups and teams are many: smoother
coordination of efforts, greater precision and clarity of communication, so
less mis-communication, greater creativity and innovation, increased sense
of responsibility, the synergy of people working as a unified team, improved
team spirit, sense of pride in being part of a winning team, and so on. 

To address the fact that most teams are dysfunctional, our focus is to
facilitate effective group development by identifying the individual
psychology of group members, then the group psychology that shows up as
group dynamics, then the actual skills a leader or group coach needs.  These
skills involve both the developing of the group and the trouble-shooting of
the problems that undermine the group.  The list of group coaching skills
(which are all leadership skills) include the seven core skills that we
train in Meta-Coaching: Active Listening and Support, Deep Exploring via
Questioning and Meta-Questioning, Mirror via Receiving and Giving Feedback,
and State Induction.  To these we add: Framing, Group Functioning, Group
Leadership, Meeting Management, and so on.  The group coach/leader will have
to know and be able to recognize the group communication dynamics, the
factors which undermine and sabotage a group, the leverage points of
transformation.

In managing group dynamics, the effective coach/leader has to be effective
in challenging and confronting.  To coach a group of individuals to become
an effective work group or further, an effective cohesive team requires
coaching skills taken to a higher level of working with the structural
processes whereby multiple individuals can learn to think together, learn
together, decide together, and then act together.  This is the overall
content of the GTMC Certification.  Currently we have a two-phase training

           Three Days of Group & Team Coaching Training.  The first days
focus on group dynamics  -how a group forms, norms, storms, and performs.
How groups have to negotiate the twin-demands of group nourishing and group
tasking.  How groups negotiate the trust spiral to move from a group of
individuals to a work group and then to a team.  How groups handle conflict,
deal with team dysfunctions, challenge group members, etc.  Plus lots of
group experiences to try out the skills in actual groups.

           Four Days of Assessment in Group & Team Coaching.  The following
four days is for those individuals who want to set for assessment and for
those who want to watch, learn, and be part of the psycho-drama on the stage
as members of groups.  We set up various scenarios and ask the coach/leader
to handle the group during a 45-minute session. 

We have just completed our first Certification for GTMC in Guangzhou China
and will repeat it in Hong Kong, Mexico City, and other places in the coming
months. 

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L. Michael Hall, Ph.D.

               Neuro-Semantics Executive Director 

               Neuro-Semantics International

P.O. Box 8

Clifton, CO. 81520 USA                             

               1 970-523-7877 

                    Dr. Hall's email:
<mailto:meta at acsol.net\hich\af31506\dbch\af31505\loch\f31506> meta at acsol.net

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