From meta at acsol.net Sun Jan 4 14:39:02 2026
From: meta at acsol.net (Michael Hall)
Date: Sun, 4 Jan 2026 12:39:02 -0700
Subject: [Neurons] FW: 2026 Neurons #1 THE 5-MINUTE PROBLEM-SOLVING
CIONVERSATION
Message-ID: <020601dc7db1$c7eec670$57cc5350$@net>
From: L. Michael Hall
2026 Neurons #1
January 5, 2026
Problem Solving Expertise #3
THE 5-MINUTE
PROBLEM-SOLVING CONVERSATION
Here's something audacious to imagine-imagine that you set out to solve a
problem in five minutes. Yes, as an absolutely outrageous idea which pushes
the limits of what's believable. But for the sake of the argument, what if
you could? What if you could, as a NLP practitioner or as a
Neuro-Semanticist, you could actually lead a 5-minute conversation that
could enable a person to get to the heart of a problem? Would you want to
be able to do that? Would that be a new level of competency?
If you were to be able to do that, there would be several prerequisites.
Facilitating a 5-minute conversation doesn't just happen. There's a
specific structure to it.
First, a mental model. You would have to have a mental model that would
give you insight into what a 'problem' is, what it is not, and how it
operates. You would have to have some sort of tool and guideline for us,
that is a strategy so that you would know how to anticipate identifying the
problem, defining it, and then addressing it. You would need the ability to
make distinctions about what is inside and what is outside. Without that,
problems you would to confuse external conditions with internal problems.
Second, problem-solving skills. Additionally you would have to have
developed the skills for how to distinguish a problem's facets, get through
the confusions and get to the heart of the matter. You needs particular
skills for probing into a person's mind (his meta place) for how a person
has created a problem.
Now for a confession. Even in presenting the first 5-Minute Manager
training in Hong Kong, I was not aware that I actually did not know the
structure of a problem. I assumed I did. I assumed that since I knew the
steps of a well-defined problem, I knew the structure. What I did not know
was that these are not the same but very different processes (Neurons 2025,
#52).
I came about the discovery of that structure backwards, I first worked
through the steps in how to flush out a problem, separate it from the
problem's pseudo-versions, and getting to the heart of things. Doing that,
I accidently learned to identify the key variables which comprise a problem.
I then sketched out those variables on a paper and from there I was able to
specify the actual structure of a problem-its anatomy.
This description is the basic NLP strategy for modeling. We begin by asking
someone who is skilled in doing something, "How do you do that? Show me."
Now, if for some strange reason I would want a problem (!), I now know how
to create one (Neurons 2025, #53). That's what a structure provides-a
description of how an experience works.
Obviously, not all problems can be solved in five-minutes. But some can.
Doing the information gathering with some people can make the
problem-defining extremely complicated. That's because they do not answer
your questions. Sometimes they suffer from an intrusion of thoughts which
distracts them (and you). At other times, they get too caught up in content
or they simply do not feel safe to share. No wonder the information
gathering part of the problem-solving can take a long, long time.
Key Steps to Problem-Solving
First, distinguish and separate the external features from the inner
problem. Typically the external features comprise the noise that we have to
come through in order to get to the heart of the matter. This is where
probably the largest percentage of failures in problem-solving occur- we not
only do not clearly define the problem, we confuse 'the problem' with the
external conditions in the world and with the symptom's that the
problem-bearer experiences.
Second, probe the layers of meanings. Once we get through the noise, we
arrive at the place where we can begin to probe the meaning layers and to
identify the hierarchy of meanings. This is where the meta probe begins.
Here you need a laser-beam focus on the meaning which is creating the
problem. Here you have to make many new distinctions to find the flawed
thinking as you filter through cognitive distortions and all sorts of
fallacious ideas. Probing here for the heart of the meaning, you have to
learn to stay focused on getting to the problem-creating constructs which is
in most instances unconscious to the problem-bearer.
Third, use the two sets of questions. For the meta probing, you will need
three different sets of questions. First, the Meaning Detection questions
by which you can probe the meaning of anything, and everything. With those
seven questions, you can quickly flush out the hidden meaning creating the
problem. Second, the Problem-Solving questions for the conversation itself.
As a scientist, your primary tool is the very tool the person used to create
his problem- the tool of words and thinking patterns. With these you can
co-create with the person a deeper and deeper understanding of his world of
meaning.
Voting Time for Neuro-Semantics & Meta-Coaching
Rankings for the Top 30 NLP Gurus in December 2025.
Click here:
https://globalgurus.org/vote/nlp/
"Vote for the Best Development Programs," and enter your program's name and
details here:
https://globalgurus.org/best-nlp-development-program/
L. Michael Hall, Ph.D.
Executive Director, ISNS
738 Beaver Lodge
Grand Jct., CO. 81505 USA
meta at acsol.net
unnamed (3) (2)
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