[Neurons] 2018 Neurons #17 GREAT DECISIONS DON'T JUST HAPPEN
Michael Hall
meta at acsol.net
Sun Apr 15 22:15:58 EDT 2018
From: L. Michael Hall
2018 Neurons #17
April 16, 2018
GREAT DECISIONS DON'T JUST HAPPEN
Every day you make dozens and dozens of decisions. Most are routine
decisions-when to get up, what to wear, whether to shower, what to eat, etc.
You make many or most of these decisions without much conscious awarenesses,
you make them by habit, sometimes by the circumstances around you (e.g., you
eat what's available in your refrigerator or pantry). Other decisions,
while still pretty much routine, you make more consciously- what to do
first, what to prioritize, what to skip or put off, etc.
Then there are the decisions that determine your future and life-what job to
take, where to live, who to marry, what to invest money into, whether you
should join a project, etc. These are the big ones, but they are not always
the most influential ones. That's because sometimes it is the simplest and
smallest decision that opens the door to other even more determining
decisions. You go to a training, you meet someone and that someone may
become a business partner, introduce you to your future boss, or lover, or
company, etc.
Decisions- we all make them, but we do not all make them equally well.
Sometimes, in fact, we make really poor decisions and suffer the
consequences for years, even decades. Sometimes upon discovering a really
stupid decision that has created lots of pain and misery, we slap our
forehead, "What was I thinking?" Of course, the answer is usually, "You
weren't!"
Instead of thinking, you were reacting, or blindly following habit and
convention, or letting circumstances dictate your choices. Sometimes
instead of engaging in real thinking, you engaged in hasty and superficial
thinking. Sometimes instead of thinking things through you jumped to
conclusions, operated from a cognitive bias, and made unwarranted
assumptions precisely because you did not do real thinking. Sometimes you
relied on low quality information, "fake news" and didn't question the
information before you made your choices.
The point? High quality decisions require high quality thinking. It
requires the kind of quality thinking called critical thinking that gathers,
processes, and tests information before jumping to conclusions. The reason
you make poor decisions and poor judgments is due to yhour impatience,
reactivity, jumping to conclusions, etc. Conversely, effective decisions
making means reversing these states and attitudes. It means recognizing and
catching your cognitive biases (confirmation, availability, etc.) so that
you can test things with a healthy skepticism.
Imagine how your life would be different and better if only you could
consistently make great decisions. Now wouldn't that be wonderful? The
problem for almost everyone is that we humans do not consistently make great
decisions. Actually some people are quite skilled at consistently making
horrible decisions that create havoc in their lives. In fact, all of us at
times make a lot of poor decisions. It seems to come with being human.
Sometimes, we make absolutely disastrous decisions that create tremendous
misery for ourselves and others and put our lives and fortunes at risk.
The good news is that we are not alone in this, if we can call this good
news. Many of those who we look up to as leaders and as great
decision-makers also do not consistently make great decisions. Observing
examples of poor judgments as the following, you might wonder, "What were
they thinking?" "What went wrong in their thinking and deciding?"
The executives in the many Swiss watch companies in the early
1970s decided to ignore Japanese quartz watches. That caused them to miss
the revolution in their industry!
The executives at IBM choose to focus on typewriters and giant
mainframe computers and thought there was no market for a personal computer.
And similarly they missed that revolution.
The executives at Coca-Cola decided that they would launch a New
Coke, only to have to re-decide that decision.
Quaker Oats executives acquired Snapple as an acquisition and
then found that the deal soured its earning. Poor decisions by intelligent
men and women!
Steve Jobs made a disastrous decision when he choose John Scully
to be the CEO at Apple. That didn't turn out good for him at all.
By way of contrast, Bill Gates reconsidered his first decision about the
internet and made one that turned out to be brilliant. William Hewlett and
David Packard made a bold decision to move HP niche in test equipment and
into the computer industry which turned out to be a great success story.
What's the difference? What determines the quality of decisions- the poor
ones from the brilliant ones? How can we learn to become a more intelligent
decision-makers?
This dilemma about the quality of decision making is universal. Ever since
the first decision makers choose "the knowledge of good and evil," we the
daughters of Eve and sons of Adam have lived outside the Garden and have
been prone to making many poor decisions. I suppose it is one consequence
of free will. We're free to make really stupid decisions.
We are also free to make really great decisions, but that requires
mindfulness, intelligent information gathering and processing, patience, and
the skill to think things through in order to "make up our minds" in a way
that will serve us long-term. In other words, to make a stupid decision all
you have to do is react emotionally and mindlessly failed to think things
through and that takes no preparation.
Conversely, to make great decisions consistently takes preparation- lots of
it. It demands a rigor and thoroughness. It requires developing
intelligent strategies that will allow you to make the most of information,
turn that information into knowledge, and then apply your criteria (values)
as you consider trends and probabilities about future events. It requires
asking appropriate and incisive questions that get to the heart of things.
That's where the Meta-Model and Executive Thinking (2018) comes in.
Neuro-Semantic News
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training. Contact Vanessa at Breakthrough Consulting,
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and Neuro-Semantics, with 3 days of Psychology of APG to launch it. Contact
meta at acsol.net for information.
· August 1-7 Denver, Colorado --- NLP Practitioner training by Heidi
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· August 13-25 Manila Philippines --- Dr. Hall's last Master
Practitioner training, focusing on Modeling. brkthru.consulting at gmail.com
for information.
L. Michael Hall, Ph.D., Executive Director
Neuro-Semantics
P.O. Box 8
Clifton, CO. 81520 USA
1 970-523-7877
Dr. Hall's email:
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